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Service Quality dan Satisfaction / Fandy Tjiptono
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Fandy Tjiptono

AbstrakrnService Qualitydan Satisfaction / Fandy TjiptonornBuku ini mengulas tiga elemen krusial yang saling terkait dalam penciptaan keunggulan bersaing dan berkesinambungan setiap organisasi service, quality dan satisfaction. buku ini di bagi menjadi lima bab pembahasan, Bab pertama membahas tentang manajemen jasa: konsep dan isu strategik, di bab…

Edition
Ed.4
ISBN/ISSN
-
Collation
xx+362hlm.;ill.;23cm.
Series Title
-
Call Number
BI_Corner 658.81 S
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Setangkai Bunga Sosiologi:Buku Bacaan Untuk Kuliah Pengantar Sosiologi / Selo…
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Selo SoemardjanSoelaeman Soemardi

Edition
Cet.1
ISBN/ISSN
-
Collation
612hlm.;22cm.
Series Title
-
Call Number
S 301 S

Edition
Cet.1
ISBN/ISSN
-
Collation
612hlm.;22cm.
Series Title
-
Call Number
S 301 S
cover
Semesta matsnawi:melintas batas cakrawala kerinduan/Jalaluddin Rumi
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Jalaluddin Rumi

Edition
Cet.1
ISBN/ISSN
-
Collation
viii+320hlm.;n.;20cm.
Series Title
-
Call Number
S 813 S

Edition
Cet.1
ISBN/ISSN
-
Collation
viii+320hlm.;n.;20cm.
Series Title
-
Call Number
S 813 S
cover
Semiotika komunikasi/Alex Sobur
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Alex Sobur

Edition
Cet.6
ISBN/ISSN
-
Collation
xxix+333hlm.;24cm.
Series Title
-
Call Number
S 380 S

Edition
Cet.6
ISBN/ISSN
-
Collation
xxix+333hlm.;24cm.
Series Title
-
Call Number
S 380 S
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Sendi-sendi ilmu hukum dan tata hukum/ Soerjono Soekanto;Purnadi Purbacakra
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Soerjono SoekantoPurnadi Purbacakra

Edition
Cet.9
ISBN/ISSN
-
Collation
viii+118hlm.;21cm.
Series Title
-
Call Number
S 340 S

Edition
Cet.9
ISBN/ISSN
-
Collation
viii+118hlm.;21cm.
Series Title
-
Call Number
S 340 S
cover
Sendi-sendi statistik / Nugroho
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Nugroho

Edition
Ed.1Cet.3
ISBN/ISSN
-
Collation
526hlm.;Illus;21cm.
Series Title
-
Call Number
310 S

Edition
Ed.1Cet.3
ISBN/ISSN
-
Collation
526hlm.;Illus;21cm.
Series Title
-
Call Number
310 S
cover
Sengketa kewenangan konstitusional lembaga negara/ Jimly Asshiddiqie
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Asshiddiqie, Jimly

34

Edition
Ed.3
ISBN/ISSN
-
Collation
xvii+249hlm.;23cm.
Series Title
-
Call Number
S 320 S
cover
Seni berbicara kepada siapa sajakapan sajadimana saja / Larry King
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King, LarryMarcus Prihminto WidodoTanti Lesmana

Edition
Cet.16
ISBN/ISSN
-
Collation
184hlm.;21cm.
Series Title
-
Call Number
S 302.2 S

Edition
Cet.16
ISBN/ISSN
-
Collation
184hlm.;21cm.
Series Title
-
Call Number
S 302.2 S
cover
Seni berkomunikasi: komunikasi dua arah/Bustami Narda
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Bustami Narda

Edition
Cet.2
ISBN/ISSN
-
Collation
xiii+106hlm.;21cm.
Series Title
-
Call Number
S 380 S

Edition
Cet.2
ISBN/ISSN
-
Collation
xiii+106hlm.;21cm.
Series Title
-
Call Number
S 380 S
cover
Seni berkonseling/ Beni Azwar
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Beni Azwar

Edition
-
ISBN/ISSN
-
Collation
iv+178hlm.;21cm.
Series Title
-
Call Number
S 158.3 S

Edition
-
ISBN/ISSN
-
Collation
iv+178hlm.;21cm.
Series Title
-
Call Number
S 158.3 S
First Page Previous 261 262 263 264 265 Next Last Page